Service
24/7 Emergency Traffic Response
Round-the-clock emergency traffic management across Melbourne and regional Victoria. We mobilise crews and equipment for storm damage, burst water mains, vehicle incidents, utility failures, and any unplanned event that needs traffic control fast.
- Under 2-hour response within metro Melbourne for confirmed callouts
- 24/7 dispatcher and on-call supervisor coverage
- Pre-staged equipment and standard TGS templates ready to deploy
- Post-event documentation handled (TMP, council notification, MoA where required)
What's included
Everything in scope.
- Under 2-hour metro Melbourne response (confirmed callouts)
- 24/7 dispatcher and on-call supervisor
- Pre-staged equipment and standard TGS templates
- TMP and council notification handled post-event
- Coordination with emergency services where required
How it works
Process.
- 1
Call
Phone the operations line — we triage and confirm a crew.
- 2
Mobilisation
Crew dispatched from Epping depot or nearest crew location with full kit.
- 3
On site
Initial setup using a pre-approved emergency TGS, then refined as conditions are assessed.
- 4
Post-event
Formal TMP and council / authority notifications submitted retrospectively per VicRoads emergency provisions.
Compliance
Emergency works carry a documentation grace period under the Victorian Code of Practice — the TGS is implemented immediately and the formal TMP follows. MLA holds VicRoads pre-qualification for TMD and TMI (Cat 1 & 2), which lets us both design and run the response without a third-party handover.
Turnaround
Under 2 hours from confirmed call to crew on site within metro Melbourne. Faster if a crew is already in the area.
FAQ
Frequently asked.
- Can you respond tonight?
- Yes — our 24/7 service covers after-hours emergency response. Typical metro response is under 2 hours from confirmed call.
- Do I need approvals before calling out for an emergency?
- No — for genuine emergencies (safety risk, lane blocked, downed pole, burst main) call first and we'll mobilise. The post-event paperwork is handled afterwards.
- Does emergency response cost more than scheduled work?
- After-hours and short-notice callouts carry penalty rate loadings plus a mobilisation fee. We quote up front — no invoicing surprises.
- What counts as an emergency?
- Storm damage (fallen trees / downed lines), burst water mains, vehicle accidents needing lane closures, council emergency works (sinkholes, pavement failures), and after-hours utility callouts that escalate.
Related services
Keep exploring.
Roadworks Traffic Control
Fully accredited traffic controllers for roadworks, civil construction, utility works, and private sites across Melbourne and Victoria.
Traffic Management Plans (TMPs)
Compliant traffic management plans and guidance schemes designed and submitted for VicRoads, councils, and private projects.
Event Traffic Management
Planning, permits, and on-site control for sporting events, festivals, markets, filming, and community gatherings.
Need traffic management fast?
Day or night, metro or regional Victoria — we're ready. Call now or request a quote online.